IT operations for Canadian organisations that cannot afford downtime

How IT Experts runs your technology

IT Experts is an operations-first managed service provider. We approach your technology the way an operations center approaches a network: measure everything, document everything and escalate early. Every client receives a written scope, named senior contacts, monthly reporting and a quarterly roadmap that links IT spending to business goals.

We are a sub-brand of SAZ.ca (Strategy, AI & Acceleration consulting) and Sedighi.ca, and our work is shaped by Ali Sedighi, MBA, a Vancouver-based technology strategist and CTO with more than 17 years of delivery experience since 2007. That heritage matters, because strategy and execution stay in the same room: recommendations are tested against what it takes to implement them, and implementation is steered by a plan.

Our clients are Canadian organisations with 10 to 500 staff across healthcare, legal, accounting, construction, real estate, hospitality, retail, manufacturing, logistics, nonprofits, education, professional services, start-ups, financial services, engineering and media. We provide help desk, monitoring, security, backup, cloud, networking and advisory services from Vancouver, with particular depth across every community in British Columbia.

Why organisations choose a managed model

Technology has become inseparable from revenue. When email, accounting, scheduling or production systems fail, work stops and customers notice. At the same time, attackers target small and mid-sized organisations precisely because they often lack mature defences. The managed model answers both problems with predictable monthly cost, defined response targets and a security baseline applied consistently across every user and device.

We publish our starting prices and our service targets because transparency is a precondition of trust: managed IT from $89 to $199 per user per month, projects from $2,500, vCIO retainers from $1,500 per month and security assessments from $1,900, with a 10% launch discount, 5% GST, no lock-in and a free 30-minute consultation.