Firewall & SD-WAN

What Firewall & SD-WAN means in practice

We deploy and manage firewalls, VPN and zero-trust remote access, and SD-WAN links that fail over automatically between fibre, cable and LTE or 5G connections.

A firewall is only as good as its rules and updates. Active management with logging, inspection policies and tested failover keeps sites connected when a carrier has a bad day.

01Who Firewall & SD-WAN is right for

Firewall & SD-WAN suits Canadian organisations of 10 to 500 staff that want enterprise-grade discipline without an enterprise cost base. It is especially relevant to healthcare & clinics, hospitality & restaurants and retail & e-commerce teams, where the combination of regulated information, mobile workers and limited internal IT makes professional management of firewall & sd-wan worthwhile. If you already have internal IT staff, we can deliver it as part of a co-managed arrangement.

02Our delivery method for firewall & sd-wan

We treat every firewall & sd-wan engagement as a small project with a start, an end and a measurable outcome. The sequence is assess, design, implement, validate and hand over. At each step you see exactly what is changing, why and when. Documentation is created as we go and delivered at the end so your organisation is not dependent on one engineer's memory. Target: firmware within one release of current, failover verified in test, rule review twice yearly.

03Handling your data responsibly

Access to your systems is controlled: named engineers, individual accounts, multi-factor authentication and an audit trail. We document where firewall & sd-wan data is stored, who can reach it and how it is retained or deleted. Our practices are designed with PIPEDA and BC PIPA in mind, and we align vendor selections with SOC 2-aligned providers wherever possible.

04Getting started

Starting is straightforward. Book a free 30-minute consultation, share a high-level description of your environment, and we will propose a path. Within a few days you receive a written scope and fixed quote. If you proceed, we collect access, schedule the first work window and introduce your named senior contact. Because there is no lock-in, we expect to earn continued work through results.

05How it connects with our other services

Firewall & SD-WAN works best as part of a coherent environment. Clients often pair it with Managed Detection & Response, Microsoft 365 and IT Audits & Assessments, which share the same monitoring, documentation and support desk. That integration avoids duplicate tools and finger-pointing between vendors, and it simplifies your monthly review because one report covers everything. You can start with one service and add others later, without renegotiating the whole relationship.

06How we measure firewall & sd-wan

What gets measured improves. For firewall & sd-wan we agree a small set of indicators in advance and report them monthly or quarterly. General service targets apply as well: a 99.9% uptime target on managed services, a 15-minute response target for priority tickets and round-the-clock monitoring. If a target is missed, we explain why and what is being done.

07Starting prices

As a guide, firewall & sd-wan is priced as a defined project from $2,500 or as part of a managed plan of $89 to $199 per user per month. vCIO retainers start from $1,500 per month and security assessments from $1,900. A 10% launch discount applies, 5% GST is added, and there is no lock-in. Call (604) 632-4959 or email [email protected] for a free 30-minute consultation and a fixed quote.

Frequently asked questions